Your right to privacy is very important. We recognise that when you choose to provide us with information about yourself you trust us to act in a responsible manner. We believe this information should only be used to help us provide you with better service. That's why we have policies in place to protect your personal information when it is provided.
Personal Information
When you visit our website we collect information during the purchase process. This information includes your name, address, email address, and phone number.This information is required to process your order and keep you informed of the status of the order at all times. Under no circumstances will we ever disclose customer information to third party companies.
We do not store credit card details nor do we share customer financial details with any 3rd parties.

When you visit you can surf the site anonymously and access important information without revealing your identity. In order  to improve our site, we use "cookies" to track your visit. A cookie is a small text file, which is stored within your web browser and identifies your computer to our server. They also enable us to record how often you visit the site and the areas you navigate within it. It functions as your identification card, recording your passwords and preferences. It cannot be executed as code or deliver viruses.

Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (For some Web pages that require an authorisation, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.)

While Salcombe Ceramics uses cookies to track your visit to and our Web servers automatically log the IP/Internet address of your computer, this information does not identify you personally and you remain anonymous unless you have otherwise provided Salcombe Ceramics with personal information.

Customer Service Contact
If you have any questions about our Terms, privacy statement, or your dealings with Salcombe Ceramics you can email us at or phone us on 0141 631 1943 between the hours of 0930 - 1700 Monday - Friday.

Our Customer Service contact address for written communication is:

Salcombe Ceramics

Block F, Unit 5
Glenwood Business Park
30 Glenwood Place
G45 9UH

Tel 0141 631 1943